Support & billing

Install and connect a camera

DC Cam runs on Android phones and tablets with Android 12 or later, a camera and microphone. Your device must allow the camera, microphone and any location permissions you choose to use. The web dashboard works in a phone, tablet or computer browser.

Open Settings → Account & cameras in the web app. Download, copy or share the app link to your camera device. After you have a Cloud camera licence, choose Get pairing code and enter it in the Android app’s Settings → Account → Pair camera. Each device gets its own connection key.

Cloud pricing and activation

First camera

€4.99 per month

Each extra camera

€2.99 per month

Cloud storage

1 GB rolling buffer per licensed camera

Subscriptions are month by month. Extra cameras added later can have separate monthly renewal dates. Viewing from your phone, tablet or computer does not require another camera licence.

Revolut handles checkout and subscriptions. DC Cam does not store card numbers or bank details. Payment starts the subscription; Cloud camera access starts after payment is confirmed and the owner approves activation. If activation is still waiting, contact us before starting another payment.

Local recording remains available without Cloud. Own Storage is coming soon and cannot be purchased yet.

Cancel or reduce your plan

Open Settings → Plans & billing. Use Reduce camera licences to keep your main camera and cancel extras, or Cancel all monthly renewals to stop the whole paid plan renewing. Existing paid access continues through the paid-through dates shown.

Failed renewals have a seven-day grace period, then return to free features. The account itself is not automatically blocked for a failed renewal. Download any recordings you want to keep; Cloud storage is a rolling buffer.

Refunds and payment help

For a declined activation, refund request or payment problem, email subscriptions@deployed-consultancy.com. Refunds are handled manually through Revolut. Cancelling renewal does not itself submit a refund request.

Include your username and the payment date or reference. Do not email your password, bank details or card numbers.

Account and technical support

Use Forgot password? on the sign-in screen to request a reset link for a verified account email. You can send a verification email from Settings → Account & cameras.

For account access, data requests or technical help, email contact@deployed-consultancy.com. Include your username, device model and installed DC Cam version from Settings → About.

Deployed Consultancy Ltd · deployed-consultancy.com